Terms & Conditions

Introduction

Welcome to RB Home Care!
These Terms and Conditions govern your access to and use of our services, including refrigerator repairs, washing machine servicing, and commercial AC cleaning. By using our website or booking any of our services, you agree to comply with and be bound by these terms.


Services Provided

Refrigerator Repair Services
We provide expert repair and maintenance services for all major refrigerator brands.

Washing Machine Repair Services
Our experienced technicians carry out repairs and servicing for washing machines from all leading brands.

Commercial AC Cleaning Services
We offer specialized cleaning solutions for commercial air conditioning systems, ensuring improved efficiency, hygiene, and performance.


Payment Terms

Accepted Payment Methods
We accept payments via cash, credit/debit cards, and secure online payment gateways.

Payment Timeline
Full payment is due upon completion of the service, unless otherwise agreed in writing prior to the service date.

Late Payment Policy
Delayed payments may incur additional fees and could affect the scheduling or acceptance of future service requests.


Warranties & Guarantees

Service Warranty
We offer a 30-day warranty on all repair services, covering both labor and parts provided by RB Home Care.

Warranty Exclusions
The warranty does not cover:

  • Damages caused by misuse, negligence, or lack of proper maintenance

  • Tampering or unauthorized repairs performed by other parties

  • External factors beyond our control, such as power surges, accidents, or natural disasters


Customer Responsibilities

Access & Availability
Customers must ensure our technicians have safe, unobstructed, and timely access to the appliances being serviced.

Accurate Information
Customers should provide clear and accurate details regarding appliance issues and any prior repair attempts.

Safe Environment
The service location must be free from hazards and safe for our technicians to perform their work.


Liability

Limitation of Liability
Our total liability is limited to the amount paid for the specific service.
We are not liable for any indirect, incidental, or consequential damages that may arise from the use of our services.

Technician Insurance
Our technicians are covered under liability insurance for any damage caused during the course of service delivery.


Privacy

Data Collection
We collect only the personal information necessary for booking, communication, and service delivery.

Data Protection
We implement industry-standard measures to ensure the confidentiality, integrity, and security of your personal data.


Changes to These Terms

We may update or revise these Terms & Conditions from time to time. Significant updates will be posted on our website or directly communicated to customers. Continued use of our services after such changes implies acceptance of the updated terms.


Contact Us

If you have any questions, concerns, or require clarification regarding these Terms & Conditions, please contact us:

Phone: +91 8111011818
Email: info@callmyservice.in


If you want, I can also create a short, customer-friendly summary version of these Terms & Conditions that’s perfect for flyers or quick reference on your website.